Wednesday, July 18, 2012

When will I get my Nexus 7? Pre-order, shipped or delayed?

I pre-ordered my Nexus 7 on the 28th. That wasn’t first out of the blocks by any means but still fairly early. I used Google Play for this – which was a new experience for me and for Google.

I’ve found tracking the order difficult. Until recently I was using a “hack” to see whether my Nexus 7 had leapt to the top of my Play order history as a sign of activity.

At almost exactly 10:00pm (GMT) I get an email from Google to say that my Nexus 7 has shipped. I’m giving a TNT tracking link that I can’t get to work.

At just before 3:00am I get an second email from Google to say there have been delays in shipping due to demand.

All Nexus 7 8GB orders will ship by July 20, and Nexus 7 16GB orders will ship by next week. We’ve upgraded your shipping to overnight so your your order will arrive sooner.

There’s a brand new support page on Google to explain the delay.

I’m still hoping that my personal “has shipped” email overrides the broadcast “are delays” email.

That said, while skimming through blogs this morning I’m still encountering adverts for the Nexus 7. These big graphics invite me to pre-order the device.

Surely we’re safely beyond the pre-order stage now, Google? You’ll have to watch that ads are updated in a timely manner or risk getting an official “aah-hem” from the ASA.

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