Showing posts with label click fraud. Show all posts
Showing posts with label click fraud. Show all posts

Tuesday, February 19, 2008

SES London: Click Fraud Issues

I'm just out of the Click Fraud session where we had Shuman Ghosemajumder from Google, Jon Myers from MediaVest and Andrew Goodman from Page Zero Media presenting.

I scribbled notes on Google Docs. The whole conference centre is safely blanketed with wi-fi.

Let's start with Google. While running through the different click fraud strategies (attempts to do it, rather than prevent it) Shuman noted that there were regional fashions.

Automated approachs such as click bots and botnets are more common in Eastern Europe than elsewhere in the world.

Click farms (manual labour) are more popular in India and China.

Pay-per-click sites (in which people are paid to click on ads) are more common in United States and Canada than elsewhere in the world.

Shuman also noted that Google disqualifies just under %10 of all clicks as fraud. That's a huge amount of clicks for Google to refund. Although... Google doesn't actually refund most of those clicks. The vast majority of click fraud, Google says, is caught by their algorithms at the point of click and the advertiser is never charged in the first place.

Google does engage in reactive and manual investigations - these are the type that are set up with a significant client complains. Here they'll use human skill as well as algorithms to examine what had happened (rather than catching something live).

Less than 0.02% of click fraud is found via these reactive manual investigations.

Here's a breakdown of Google's anti-click fraud steps:

  • Proactive
    • Filters
      • Automated algorithms which filter out in real time
      • Analyze all clicks
      • Accounts for vast majority of invalid click detection
    • Offline Analysis
      • Automated algorithms and manual analysis
      • Focused on the adsense network
      • Accounts for a smaller percentage than the filters
  • Reactive
    • Investigations
      • All advisers inquiries are investigated by the traffic quality team
      • Invalid click percentage is a negligible slice compared to #1 and #2
      • Relatively rare (<0.02%)
Google also pointed out that estimates for the total click fraud volumes are tend to overestimate the problem. If you sign up for a £10 AdWords account - ie, a daily cap of £10 then someone could send £1,000,000 worth of invalid clicks then you'd still only pay £10 (if Google doesn't catch it - which at that volume they would). So, to you it's £10 fraud but some of the "total value of click fraud" estimates would quote the £1,000,000.

Rushing off to the next sessions; updates to follow.

Wednesday, January 10, 2007

Ask has 30 million American users and lots of plans

Ask's CEO offers the 'Real Deal' to Donna Bogatin.

The AskX website is a testing ground for what the next generation of Ask.com could be. AskX.com is the sandbox area and slowly but surely will be migrated over to everyday Ask.com users starting at some point in this quarter, but we have a lot of testing to do still. AskX is the potential future interface of Ask.com or potential future experience for Ask.com.

-Jim Lanzone, Ask CEO

One of the reasons I watch Bogatin's blog over on ZDNet so closely is that she uses terrier tactics. She'll bite at heels, snap and shake. Bogatin is no Google fangirl. She'll also cut to the core of the issue.

Barry Diller - Lanzone's boss - opines that Ask is the glue which holds his web site empire together. Lanzone's horizons are wider. To him Ask isn't constrained to just IAC but will make use of other sites. AskCity was built, he says, to cash in on local search. The best way to make a stab at that was to use the best resources they could find.

There's a diplomatic disagreement there. As Barry Diller was collecting his online empire there was criticism that it was too diverse, that it was just a collection of good looking, currently successful but otherwise random sites with no long term plan. Diller used Ask.com to counter those criticisms. Put the concept of "finding stuff online" in the center and then its easy to have "stuff online" and connect the two. If you drew this out you'd have Ask.com in the middle and spokes off to every other IAC site.

Lanzone doesn't (need to) think like that. He wants Ask to be successful and recognised for that success. I doubt he wants to be seen as the site which drives traffic to other IAC sites. He wants Ask to be a successful search engine.

Lanzone isn't Page, though, and Ask isn't Google. Whereas Brin and Page wrote a stern "We'll do it our way and not succumb to short term ROI" letter to investors for the IPO, Lanzone says;
We have to do what is in our short and long term best interests, we have to focus on ROI.

The indications are that Ask will be sticking with Google for paid search results for a little while. Lanzone has said Ask will use what's best for them and not necessarily strictly IAC and he says it's about the ROI. When asked about the paid listing supply, Lanzone also said;
Google has historically paid the most… they can give a better deal to potential partners.

Does Yahoo have the cash to outbid Google? Unlikely. Although Yahoo surprised many by paying a rumoured $10m for MyBlogLog. It may only be Live Search (MSN) with deep enough pockets. MSN typically has very short arms though. They could have had AOL but lost it to Google.

Google benefits from its relationship with Ask too. Google could never be seen to be encouraging people to click on paid ads - they're lambasted whenever they're less pure than virgin pure. However, there are charity search engines which donate a share of their click profits and these engines are often powered by Ask. That is to say, these charity search engines get their paid ads from Google and encourage people to click on them in order to aid charity. A good will click fraud, some might say.

What ever happens it will pay to keep an eye on Ask.com. They are firmly 4th while Yahoo and Live Search battle not to be 3rd. According to Lanzone Ask has 10% of all searches if you add in their distribution network. If either Yahoo or Live Search slip then Ask is likely to be ready to pounce.

Friday, March 10, 2006

Google - slyly does it.

I'm impressed by Writely the real time and collaborative web word processor that Google has just bought. The program isn't even finished yet.

This is very much Google's style; buy the interesting start-ups. Yahoo will find the cash to buy those companies which have proven themselves to be real winners (Best Yahoo purchase? That has to be Flickr).

With Microsoft also working on an on demand Office I think we find ourselves at the start of the next big race. Those people who have been saying that Fat Server and Thin Client architecture will come back and rule the day may well be right.

It's the less wow pow upgrades from Google which I think will have the biggest impact in the short term. I'm very surprised that so little has been paid about Google Base accepting payments. This is probably because Google Base has been less than an impressive hit to date. However, if Google Purchases does manage to crack the micropayment saga then Google will have found a very real cash flow which does not depend on AdWords.

Not so impressive as the micropayments but still big news - especially to MSN's demographic targeting lure for AdCenter is Google's stealth addition of demographics to AdWords and SiteTargeting. At a glance Google's demographic information is not as impressive as MSN's but this could change. It is certainly unusual for Google to be so upfront about a collaboration and Comscore/MediaMetrix is in the limelight for being able to provide information to the Master of all Information.

What are people talking about? They're talking about Google giving some peanuts back to people (peanuts in credit) if you can prove Click Fraud. They've simply extended the window in which you have time to complain.